FAQ
In order to make late payment arrangements, the late payment arrangement form must be completed before the first of the month. Tenant will still be responsible for any late and NSF payments. If payment is not received by the 5th of the month the tenant will be served with a 14-day notice of eviction.
https://www.jotform.com/clearviewpm/laterent
If you have any questions please contact our office.
Please fill out the form at:
https://form.jotform.com/clearviewpm/clearviewestoppel
Estoppel certificates and a copy of insurance are $175 plus GST payable to
Clear View Property Management
Box 2341
Lethbridge, AB
T1J4K8
If you have any questions please let us know.
We use Buildium for all tenant payments
Please logon to your portal at
https://clearviewpm.managebuilding.com/Resident/portal
All owner condo fees and maintenance requests are handled through Buildium.
Please access your owners portal to setup condo fees
https://clearviewpm.managebuilding.com/Resident/portal
You may download the app to your phone at
https://apps.apple.com/us/app/resident-center/id1466854902
https://play.google.com/store/apps/details?id=com.buildium.resident.android
If you have any questions please contact our office at 403-330-3172 or email condo@cvpm.ca
How to check your sump pump.
Why do this test?
Sump pumps sit in a hole (called a pit) in the basement or garage. They have two cords that plug into the wall:
- One cord is for the pump motor (the main part that pushes water out).
- The other is for the float switch (a little float that turns the pump on when water gets high).
Unplugging and plugging helps you test the motor without waiting for water to rise.
Safety rules first (very important!)
- Make sure your hands are dry. Never touch plugs with wet hands — electricity + water = danger.
- Stand on a dry floor.
- If the outlet has a "TEST/RESET" button (called a GFCI outlet), press RESET first if the power is off.
- If you're not sure or feel nervous, ask an adult or call a plumber. Don't do it alone if the pit has water in it.
Step-by-step: How to unplug and plug for testing
- Find the plugs Look near the sump pump pit. Follow the two black cords up to the wall outlet. One cord usually plugs straight into the wall. The other cord plugs into the back of the first cord (like a piggyback plug).
- Unplug both cords Gently pull both plugs out of the wall outlet and out of each other. Now the pump has no power.
- Plug in ONLY the pump motor cord Take the pump's cord (the one that goes to the motor in the water) and plug it directly into the wall outlet. Do not plug the float cord in yet.
- Listen and watch You should hear the pump motor turn on right away. It makes a humming or buzzing sound and the impeller (the spinning part inside) should start moving water if there's any in the pit.
- If it turns on and hums → Good! The motor works.
- If it does nothing or makes a weird noise → The pump might be broken. Call a plumber.
- Unplug the pump cord (turn it off) Pull the pump cord out of the wall.
- Plug everything back the right way First, plug the float switch cord into the wall outlet. Then, plug the pump motor cord into the back of the float cord. This is the normal way it stays set up so the float can control when the pump turns on.
After the test
- The pump should now be back to normal.
- A better full test is to slowly pour a bucket of clean water into the pit and watch if the float rises and turns the pump on by itself. But the unplug method is a fast first check.
Extra tips for your buildings
- Do this test every 3 months (quarterly) and after big rains.
- Write down the date and what happened in a notebook or app — this helps if you ever talk to insurance or a repair person.
- If the pump doesn't turn on during the test, don't ignore it. Get it fixed fast before water backs up again.
This unplug-plug trick is like a quick "reboot" for the pump. It’s easy but powerful for catching problems early.
